At Smart Value Picks, we are committed to providing a smooth and efficient delivery experience for all our customers. This Delivery Policy outlines the terms and conditions related to the shipment of your orders.
Delivery Timeframe
Standard Delivery: We offer a delivery timeframe of 2 to 3 business days for most orders. This applies to orders placed before [cutoff time, e.g., 3:00 PM] on business days.
Order Processing: Orders are processed within [1 business day, if applicable]. Once your order is processed and dispatched, you will receive a confirmation email with tracking information.
Shipping Areas
Delivery Locations: We currently deliver to USA. If you are outside these areas, please contact us before placing an order to discuss potential delivery options.
Shipping Costs: Shipping charges are calculated at checkout based on your location and the size of your order. Free shipping may be available for orders over a certain amount. Please refer to our [Shipping Information or FAQ page] for more details.
Delivery Process
Order Tracking: Once your order is shipped, you will receive a tracking number via email. You can use this number to monitor the status of your delivery.
Delivery Attempts: Our delivery partners will make [number of attempts, e.g., two] delivery attempts. If the delivery fails after these attempts, the package may be returned to us, and additional shipping charges may apply for re-delivery.
Delivery Issues
Delayed Deliveries: While we strive to ensure timely delivery, there may be circumstances beyond our control, such as weather conditions or carrier delays, that could affect your delivery timeframe. We will keep you informed of any significant delays.
Lost or Damaged Packages: If your package is lost or arrives damaged, please contact our customer service team within [48 hours, or other timeframe] of receiving your order. We will work with you to resolve the issue promptly.
Special Delivery Instructions
If you have any special instructions for delivery (e.g., leave the package at a specific location), please provide these details during checkout. We will do our best to accommodate your request.
Contact Us
If you have any questions or concerns about our Delivery Policy, please feel free to contact us at:
Email: Purchase@smartvaluepicks.com
Phone: +19738009208
Address: 19 Hearthstone Drive North Haledon New Jersey